You can also use Quick Assist to give and receive remote assistance. To help someone not on the list, tap or click Help someone new. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.ĭo one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. To give help if someone has requested it: To invite someone who isn't on your contact list, select Invite someone to help you. Select Invite someone you trust to help you.ĭo one of the following: If you've never used Easy Connect, select Use Easy Connect. If you've used Easy Connect before, select your helper’s contact name. Wireless keyboards and mice connect to your PC using a wireless USB dongle. Wired keyboards and mice connect directly to your PC using a USB cable. This connection type typically requires no additional accessory or dongle. In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else. Bluetooth keyboards and mice use a built-in Bluetooth connection on your PC. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK. Tap the plus ( +) button in the top-right corner. Open the Remote Mouse app on your Android or iPhone. We have reached out to the developers of Remote Mouse, and we will update the story if we hear back.Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.īefore you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. While on the Status tab in the Remote Mouse settings page, click on the Show QR Code button. 6, 2021, but noted he "never received a response from the vendor," forcing him to publicly reveal the bugs following the 90-day disclosure deadline. Persinger said he reported the flaws to Remote Mouse on Feb. CVE-2021-27574: Carry out a software supply-chain attack by taking advantage of the app's use of cleartext HTTP to check and request updates, resulting in a scenario where a victim could potentially download a malicious binary in place of the real update.Unfortunately, it can’t be hosted on the Mac App Store or Windows App Store due to limitations imposed by Apple and Microsoft. The helper app only works on your local network. Click Bluetooth from the list of options. After enabling Bluetooth, click Add Device next to Devices. Conveniently, the next step of adding the device can be found right below the Bluetooth option. CVE-2021-27573: Execute arbitrary code via crafted UDP packets with no prior authorization or authentication. The Remote Helper app enables apps to control your computer and stream video and audio files to your devices. Toggle the slider next to Bluetooth to the On position.CVE-2021-27572: An authentication bypass via packet replay, allowing remote unauthenticated users to execute arbitrary code via crafted UDP packets even when passwords are set.CVE-2021-27571: Retrieve recently used and running applications, their icons, and their file paths.CVE-2021-27570: Close any running process by sending the process name in a specially crafted packet.CVE-2021-27569: Maximize or minimize the window of a running process by sending the process name in a crafted packet.All Done Dismiss any remaining notices on the screen, and then pick up your iPhone and iPad. You can now check the box next to Remote Mouse in the right-hand pane and allow it to control your computer. A quick summary of the six flaws is as follows - Click on the padlock in the bottom-left corner of your screen and enter your admin password.
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